Cultivating Inclusion

Empowering organizations through inclusion training and unconscious bias awareness

Innovative Inclusion Training Programs

KLAE Consulting designs innovative training programs to promote inclusion in the workplace. Our approach focuses on understanding and overcoming unconscious biases.
  • Expert Coaching Services for Teams
  • Fostering Diverse Workplaces Effectively
  • Tools for Building Inclusive Teams
  • Raising Awareness on Unconscious Bias
  • Customized Workshops Tailored to Your Needs
  • Engaging and Interactive Learning Experiences
  • Support for Organizational Cultural Change
  • Empowering Employees for Positive Impact

Equity Diversity & Inclusion Engagement Training and Awareness

KLAE Consulting offers specialized training to enhance workplace inclusion. Our expert-led sessions foster understanding of workplace challenges and provide tools to develop champions!
Unconscious Bias Leadership Training for Leaders and Mid-Level Management
This training session is meant to allow members in leadership positions to learn about their Unconscious Bias and how their decision making can impact organizational outcomes. You will be engaged in organizational culture self-assessments that allow you to pivot your judgment and make bias free assessments.
Inclusive Team Building
Through coaching, we equip teams with essential skills for collaboration. This promotes a strong, inclusive work culture.
Inclusive Language
Learn how to appreciate and champion culture change management through inclusion communication. Audiences will learn how historical communication can be interpreted as discriminatory. Learn how to be a champion of communication. Students will be left with a great understanding of the impact their words. They will be left with the confidence to wade through our ever-evolving vernacular.
Customized Training Programs
We design tailored training programs that meet specific organizational needs. This ensures effective learning and application.
Ongoing Support and Resources
KLAE Consulting provides continuous support and resources to reinforce training outcomes. Our commitment ensures lasting change in workplace culture.
De-escalation Techniques 
During this workshop students will learn conflict resolution skills. They will also learn tools on positive communication, mental health & resiliency, as well as self assessments. You will also experience real time in-person scenario exercises. These real time exercises offer mentoring, coaching and in-person correction. Students will gain greater cultural competence for engaging with our ever-changing communities and stakeholders.
Gender Equity
This opportunity allows organizations to learn the nuances of Corporate Canada involving those who are under represented at most leadership levels. Through our awareness training attendees will understand micro-aggression experiences through gender inequity. This training is a foundational opportunity to learn how to build an appreciation for members who feel their voice can’t be heard.
Indigenous Awareness 
Indigenous Awareness presentations allow our audiences to understand and appreciate the historical impact experienced by Indigenous Canadians. During this learning opportunity attendees will understand how historical events shape the modern-day challenges that plagues our Indigenous population to this day.
Black History Month Presentation
Keith Richards is a highly accomplished and established 32-year veteran of the Durham Regional Police Service, retired in 2021. With a passion for diversity, equity and inclusion, he dedicated over a decade of his career to championing these principles and was very instrumental in the development and implementation of diversity and inclusion strategies. Keith shares his journey as a black police officer and provides insight into organizational culture change. Through his engaging presentations Keith sheds light on the importance of fostering, understanding and building inclusive work places and or communities. This presentation also comes with a real time self-assessments and opportunities for positive self reflection.
Unconscious Bias Awareness Training for Corporations and Frontline Employees
Unconscious Bias Awareness Training for Corporate Canada was developed to allow attendees an opportunity to commence the journey of learning their Implicit Bias though self assessments, judgement training and greater cultural competence.
Young Adult / Student Inclusion training
At KLAE we also provide youth related Equity Diversity and Inclusion Awareness training. We provide training for young adults looking to get a head start in Equity Diversity and Inclusion (EDI).
Pride LGBTQ2S+ 101 Awareness
Learn the basic understanding and impact(s) effecting the 2SLGBTQ+ community in Canada. Members will understand the nuances of inclusion and awareness as well as modern-day challenges impacting the community. Through our training attendees will learn the significance of the Pride movement and why everyone can be a corporate champion.

Meet Keith Richards

President and Lead Presenter at KLAE

Keith Richards retired after 31 years as a Sergeant with Durham Regional Police Service (DRPS). Keith held the inaugural Diversity Officer Position in 2006. He was also chair of the Ontario Association of Chiefs of Police (OACP) Equity Diversity & Inclusion (EDI) Committee. The go-to person at Durham Regional Police Service for all things EDI related. Keith was a champion for integrating several equity related policies / strategies. Keith has ushered in 3 different Diversity Inclusion Strategic Plans, leveraged his expertise in bringing the community together to champion harmony and engaged in developing culture change strategies for the benefit of thousands of Durham Region community members. Keith specializes in Culture Changed Management and Unconscious Bias training. A large portion of Keiths focus is on education to thousands of members, support staff, community partners and youth. He has been nationally recognized for his contributions surrounding Equity Diversity and Inclusion. Keith has been recognized nationally by PFLAG Canada for his work in the 2SLGBTQ+ community, PFLAG Durham Region, Police Appreciation And Dinner Awards Night – Members Embracing Durham Region Recognition and Trent University Local Black Hero – Exceptional contributions to our community & inspiring the pursuit of excellence, to name a few. Keith is the lead trainer for KLAE Equity Diversity & Inclusion Consulting and Training. He enjoys coaching people on the nuances of Unconscious Bias, Inclusion and Culture Change Management through the lens of community engagement and awareness.
Keiths interview on the merits of Equity Diversity & Inclusion in the workplace at the Durham Regional Police Service. Input the link below:https://youtu.be/b9sWec23ZY8?si=lodaGZ30Qatu7lre

Feedback from our satisfied clients.

Keith is an excellent presenter. He's a well spoken professional with an innate skill for the difficult conversations, where real growth happens. His presentations on Implicit Bias are always well received by our students!
★ ★ ★ ★ ★
Jason Gomez
We recently had the opportunity to have Keith present Equity Diversity and Inclusion training to our security teams at both of our main campuses! Keith, I had the privilege of attending a few of these presentations and you were great at each one! The team was engaged and truly gained a better understanding of how to make our work environment more inclusive and equitable and how to approach others to ensure that we are demonstrating care for each individual and appreciating diversity/inclusion.

★ ★ ★ ★ ★
Nancy Deason
I would highly recommend partnering with Keith. We engaged Keith to host a training session for our organization during Black History Month around the history of Anti-Black racism in Canada and the modern day impacts in the workplace. Keith truly went above and beyond - he spent time understanding our organization and delivered one of the most impactful training sessions I have ever attended. We're looking forward to working with Keith again in the near future.

★ ★ ★ ★ ★
Jennifer Reynolds, CPA, CA
I have had the pleasure of collaborating with Keith for almost 10 years. I recall when my journey in advancing EDI started he provided me with guidance and shared so much of his expertise with me. Keith has a way of touching people through stories. He makes the a-ha moments relevant and they truly make a lasting impact. I have been fortunate to be present in his sessions and also had the honour of working on projects with Keith. Regardless of the goal he has a way of leaving folks wanting more. Keith makes lasting change and fosters a positive space where anyone can learn and grow. Any organization would benefit from his amazing energy and extensive expertise.

★ ★ ★ ★ ★
Starlene MacDonald-Ifill CCIP™

★ ★ ★ ★ ★
Keith is an amazing presenter and has a wonderful warm and friendly demeanor. He’s able to create a space will people feel safe engaging and learning. Would highly recommend!
Shae Beiersdorfer, CHRP

KLAE Consulting empowers organizations with essential training in Equity, Diversity, and Inclusion. Our expert coaching promotes understanding of biases and fosters inclusive workplaces.



"Inclusion starts with YOUnity"

Keith Richards

Make an enquiry
Copyright © 2025. All rights reserved. Powered by Domain.com.
Connect : LinkedIn